Our Process

NEW FURNITURE

Most commonly we begin discussing custom furniture by looking at an inspiration image or item similar to what you want your final piece to look like.  If the changes are simple or you want to replicate a piece, we can often have the conversation over the phone or via email.  For more complicated pieces we like to meet in person, either at our shop or on location.  Once we agree on the scope of the piece/project we will quote the price and let you know how many yards of fabric or any hardware you will need, if applicable.  Before we begin your pieces we require a purchase order, 50% deposit and the fabric or hardware, as applicable.  If you aren’t sure what to include in the purchase order, please visit our resources page for a template that you can download.

You can order fabric through your interior designer, purchase it in a store, or we can order it on your behalf.  Regardless of how the fabric is ordered, it is typically shipped directly to our shop where we add a swatch of the fabric to your order and tag it with your name.

For upholstered pieces we’ll start the construction by building a wood frame for the piece.  Next we stain the wood to your chosen finish color.  We then add webbing, springs and foam before upholstering the piece.  If desired, we can arrange for you to come in for a seat test where you can choose the cushion type and firmness and customize it to your chosen comfort level.  Once the seat test is complete we finish the upholstery and make arrangements to deliver the final product.

For cabinetry we’ll work with your drawings, measurements taken in the field and our discussions with you to create exactly what you’re looking for.  Whether it’s a single nightstand or a full kitchen of cabinets. We’ll make stain samples for approval, or match a sample provided to ensure the color and finish is to your specifications.

We will usually call or email with any questions throughout the process.  Since every detail can be customized, there are a lot of details to consider, and we often address them as they come up.  Of course you are welcome to come to the shop at any time to see the status of your piece(s) and to review the details.

The Highlights

• Submit your 50% deposit

• We will begin building your furniture or schedule the pickup of existing furniture

• Once the frame is built you can review it before we begin upholstery

• Come in to review the frames and test out cushion options, if desired

• We will schedule delivery of your completed furniture, or you can arrange for it to be picked up